Order by midnight on a weekday and we dispatch the next working day. Free delivery on orders over £100 to most UK mainland addresses. Postcode exclusions and surcharges apply.
Sent via a next-working-day delivery service. Some areas may take longer.
Order by midnight, Monday to Friday and it leaves us the next working day.
Your tracking number and delivery date arrive by email or text.
Monday to Friday, between 8am and 6pm, to the entrance of your building.
Choose your items and complete checkout. We’ll email you an order confirmation.
Orders placed by midnight are dispatched the next working day (excluding bank holidays).
Our courier sends your tracking number and expected delivery date by email or text.
Delivered on a weekday between 8am and 6pm, typically within 1–2 working days of dispatch.
One simple price per area. The exact cost is also shown at checkout before you pay.
| Area | Orders under £100 | Orders over £100 |
|---|---|---|
| Mainland England & Wales | £14.99 | Free |
| Scottish Mainland | £19.99 | £19.99 |
| Highlands & Islands | £29.99 | £29.99 |
We currently do not deliver to Northern Ireland, the Isle of Man, the Isles of Scilly, the Isle of Wight or the Channel Islands. Questions? Contact us.
Furniture arrives flat-packed with step-by-step assembly instructions and the necessary tools included. A screwdriver may also be required.
For houses, to your front door. For flats, to the main entrance of the building.
Contact the courier to change your delivery date or have your parcel delivered to a neighbour or safe place.
Send us a photo and let us know which part is damaged and we'll arrange for a replacement part or product to be sent free of charge.
“[Paste a real Trustpilot review about delivery]”
[Customer name] · Rated 4.7 out of 5 on Trustpilot
Not at the moment. Before delivery, our courier sends you the expected date and a tracking number, and all deliveries arrive on weekdays between 8am and 6pm.
Weekend orders are processed on the next working day.
Once your order is dispatched, you'll get a tracking number by email or text.
Orders are delivered to your front door, or to the main entrance for flats.
Not yet. We currently deliver to mainland Great Britain only.
[Your process: contact us within X hours with photos, then what happens next.]